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Final Program


2024 Schedule
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Blue Award 1
Blue Award 1
Blue Award 2
Blue Award 2
Coffee Service
Coffee Service
Food & Beverage
Food & Beverage
Blue Award 3
Blue Award 3
Yellow Award 1
Yellow Award 1
Yellow Award 2
Yellow Award 2
Industry Session
Industry Session
In-person ONLY
In-person ONLY
Yellow Award 3
Yellow Award 3
Yellow Award 4
Yellow Award 4
Yellow Award 5
Yellow Award 5
Yellow Award 6
Yellow Award 6
Yellow Award 7
Yellow Award 7
Members ONLY
Members ONLY
Platinum Award
Platinum Award
Gold Award
Gold Award
Networking Session
Networking Session
Silver Award
Silver Award
Bronze Award
Bronze Award
Separate Registration Required
Separate Registration Required
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Poster Award
Poster Award
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On-Demand Recording

Cultivating Compassion: Enhancing NICU Family Experiences and Addressing Bias in Healthcare (GS4)

Friday, September 20, 2024
9:30 AM – 10:30 AM EST
Location: Orlando IV-VI
Earn 1 Contact Hour(s)
RNC-NIC: 4
NNP-BC: 5
RNC-LRN: 5
Neonatal nurses are essential to the healthcare team and spend the most time with NICU families; they are often whom NICU families remember the most! In this presentation, Dr. Jessica Daigle, a NICU hospitalist and mom of a former 31 wk preemie, delves into the critical role of neonatal nurses in supporting NICU families, particularly those in underrepresented communities, by addressing biases and improving communication in the NICU. She discusses that by understanding the unique challenges faced by these families and the impact of bias on their experiences, neonatal nurses can enhance their ability to provide culturally competent care, which has the potential to impact families long after they have left the unit. Through real-life examples and practical strategies, Dr. Daigle empowers neonatal nurses to show up as the leaders they are and foster an inclusive and supportive NICU environment by recognizing and challenging biases everyday. Ultimately, by prioritizing equity and inclusivity in their communication and interactions with families, nurses play a vital role in promoting positive outcomes and experiences for ALL NICU families.

Learning Outcome(s):

At the conclusion of this presentation, the learner will be able to:
  1. Acknowledge and understand the unique challenges faced by NICU families, particularly of those in underrepresented communities.
  2. Identify different forms of bias in healthcare settings, including implicit and explicit biases, and gain insignts into challenging biases within the healthcare team.
  3. Recognize the impact of bias on communication and interaction with NICU families and its impact on the delivery of compassionate medical care.
  4. Reflect on personal bias and learn practical strategies to advocate for and provide culturally competent care in the NICU.
  5. Enhance communication skills to foster trust and rapport with NICU families from diverse backgrounds and acquire resources for further learning and support.